Terms of Service

Last updated: July 22, 2026

These Terms of Service ("Terms") are a binding agreement between you and Loch Inc. ("Loch", "we", "us", or "our") governing your access to and use of the Dhira mobile application, our website at dhira.co, and related services (together, the "Service").

By downloading, accessing, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

1. The Service

Dhira provides guided meditations, breathwork, verse discovery, and structured programs inspired by the Bhagavad Gita, together with features such as progress tracking, streaks, saved content, and personalized recommendations. We may add, change, or remove features at any time.

Not medical or professional advice. Dhira is provided for general wellness, mindfulness, and educational purposes only. It is not medical, psychological, therapeutic, or religious advice, and is not a substitute for professional care. Do not disregard or delay seeking professional advice because of anything you access through the Service. If you are experiencing a medical or mental-health emergency, contact your local emergency services. You are responsible for practicing safely and should consult a qualified professional before beginning any new wellness or breathwork practice, particularly if you are pregnant or have any medical condition.

2. Eligibility

You must be at least 13 years old (or the minimum age of digital consent in your country, if higher) to use Dhira. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. By using the Service, you represent that you meet these requirements and that you are able to form a binding contract.

3. Your account

To use most features you must create an account using Sign in with Apple, Google Sign-In, or an email address and password. You agree to provide accurate information and to keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us promptly at support@example.com if you suspect any unauthorized use. You may delete your account at any time from Settings → Account → Delete account.

4. Subscriptions, billing & auto-renewal

Certain features ("Dhira Pro") require a paid subscription. Subscriptions and in-app purchases are sold and processed by Apple through the App Store and managed on our behalf by RevenueCat. Pricing and available plans are shown in the app before you purchase.

• Auto-renewal. Paid subscriptions are auto-renewing. Payment is charged to your Apple ID account at confirmation of purchase, and your subscription automatically renews for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period.
• Managing & cancelling. You can manage, change, or cancel your subscription in your Apple ID account settings (Settings → [your name] → Subscriptions on your device). Deleting the app does not cancel a subscription.
• Free trials. A free trial may be offered to eligible new subscribers. Any unused portion of a free trial is forfeited when you purchase a subscription. Unless you cancel before the trial ends, your subscription will begin and renew automatically at the selected plan price.
• One-time purchases. We may offer consumable items (such as a "Streak Freeze"). Consumables are used within the app and are non-refundable once redeemed except as required by law.
• Refunds. All purchases are processed by Apple, and refunds are handled by Apple in accordance with its policies. We generally cannot issue refunds directly.

5. Referrals & offer codes

We may offer a referral program and promotional offer codes (for example, a discount on a subscription). Codes and rewards are provided at our discretion, are subject to availability and to Apple's offer-code terms, have no cash value, and may be modified or discontinued at any time. Referral programs may not be used in any fraudulent, abusive, or automated manner, and we may withhold or revoke rewards obtained in violation of these Terms.

6. Acceptable use

You agree not to:

• use the Service in violation of any applicable law or regulation;
• reverse engineer, decompile, or attempt to extract source code, except where such restriction is prohibited by law;
• copy, scrape, redistribute, sell, or publicly perform the app's audio, text, or other content outside your own personal practice;
• interfere with, disrupt, or attempt to gain unauthorized access to the Service, its servers, or other users' accounts;
• submit content that is unlawful, abusive, harassing, or that infringes the rights of others; or
• use the Service to build or train a competing product or a machine-learning model.

7. Your content

The Service lets you submit content such as support messages, feedback, and profile details ("User Content"). You retain ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely to operate, support, and improve the Service. You are responsible for your User Content and represent that you have the rights necessary to submit it. If you send us feedback or suggestions, we may use them without obligation to you.

8. Intellectual property & license

The Dhira app, its branding, original audio, artwork, interpretive text, and software are owned by Loch Inc. or its licensors and are protected by intellectual-property laws. Scripture and translations included in the app are used under their respective licenses. Subject to these Terms, we grant you a limited, personal, non-transferable, non-sublicensable, revocable license to use the Service for your own non-commercial practice. All rights not expressly granted are reserved.

9. Third-party services

The Service relies on third-party providers, including Apple (Sign in with Apple, App Store billing), Google (Google Sign-In), RevenueCat (subscription management), and Supabase (authentication and backend infrastructure). Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services or content.

10. Apple App Store terms

The following applies because the app is licensed through Apple's App Store:

• These Terms are between you and Loch Inc. only, and not with Apple. Apple is not responsible for the app or its content.
• Your license to use the app is limited to a non-transferable license to use it on any Apple-branded device that you own or control, as permitted by the App Store Usage Rules.
• Apple has no obligation to provide maintenance or support for the app. Any support questions should be directed to us at support@example.com.
• To the maximum extent permitted by law, Apple has no warranty obligation with respect to the app, and any claims arising from a failure to conform to a warranty will be our responsibility.
• Apple is not responsible for addressing any claims relating to the app, including product-liability, regulatory, or intellectual-property claims.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce them against you.

11. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will produce any particular wellness outcome.

12. Limitation of liability

To the fullest extent permitted by law, Loch Inc. and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim or USD $50. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless Loch Inc. from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.

14. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service. Upon termination, the licenses granted to you end, while sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and indemnification) will continue to apply.

15. Governing law & disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. Subject to any mandatory consumer-protection rights in your country of residence, you agree that any dispute relating to these Terms or the Service will be resolved in the state or federal courts located in San Francisco County, California, and you consent to their jurisdiction. Nothing in this section limits any statutory rights that cannot be waived under applicable law.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

17. Contact

Loch Inc.
2261 Market St.
San Francisco, CA 94105
USA
Email: support@example.com